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Business decisions and long-term strategies are most effective when they are informed by relevant data and research. To keep improving the key is to measure and analyse performance. That’s where business reports come into play.
Well-prepared, business reports provide a comprehensive collation of data and research. They can evidence that outcomes were achieved or give insight into the appropriate allocation of resources.
Is writing a book your New Year’s Resolution?
Whilst many of us start the year with a desire to read more books, others have ambitions to write one.
Fortunately, self-publications and e-books have made this option more accessible, but the layout has to be in line with specifications. So, in this article, we’re exploring the 10 questions to ask before formatting a book.
Our brains process visual information in an instant, which is why images are essential for business communications. Pictures, photos and illustrations tell a story and bring your business to life.
This article explores the best images for commercial use and important points for consideration.
So, you need to encourage a group of people to respond to your list of questions. Electronic fillable forms are a simple way to reach everyone concerned and gather their responses. Let me tell you more!
Fillable forms are ideal if you need to ask multiple people the same questions. This could be part of a recruitment process, gathering customer insight or arranging the work’s Christmas do! You might use these electronic documents as part of the process of onboarding new clients or surveying employee satisfaction.
The staff handbook, user guides and team forms are all essential documents for sharing the brand vision, mission and guidelines.
Resources to provide information and tools for your teams and a great way to ensure consistency in service, message and presentation. If you doubt your employees even skim through your documents, this article is for you.
We’re already halfway through the year – can you believe it? Whilst BBQs, drinks in the pub garden and summer escapes are at the forefront of your mind, I invite you to think ahead. Planning a Christmas do is time-consuming, but start early and use event planning documents to nail it!
Flexible and remote working had to come into play during the pandemic. After two years of upheaval, it seems that a return to the old work structures is unlikely. With internal teams, freelancers and clients working from a variety of locations, the need for secure document storage and sharing is essential for successful projects.
A list of ten essential business documents that every organisation will benefit from. They are not industry-specific and can be valuable to companies of all sizes.
You have important data to share and you want to make a point; what’s the best way to approach it? Infographics!
Infographics combine short, snappy text and data in a graphic form. The visual appeal of the infographic attracts the eye. It makes the content easy to digest and more memorable than simply presenting raw facts. In this article, we explore the role of infographics in making external and internal communications impactful.
Customers deserve to feel valued. Every interaction should reinforce the fact that they made the right decision in doing business with you. Let me share how professional, branded documents help to deliver a consistent message that differentiates your brand in a highly competitive market.
Company branding typically focuses on attracting and engaging customers. Businesses want consumers to perceive them in the best light, but what about their staff? Internal branding is often neglected. It is assumed that every member of the team is already convinced; they don’t need persuading about the brand value. Is this a fair assumption?
Well done! You have attracted a lead and engaged in conversation; all is going well. Now they have asked you to send a proposal. Does this fill you with excitement or dread?
Read more to find out about writing a winning proposal.
Picture your dream holiday. Are you relaxing and enjoying indulgent pleasures? Is that the reality of your time off, or are your constantly distracted by phone calls, work emails and remote meetings?
After the year we’ve all experienced, everyone deserves to get away, relax and recharge. That includes small business owners!
How do you know if your training materials and presentation style is hitting the mark unless you ask for feedback from delegates?
The opinions of your audience are valuable; they are your learning opportunity.
Social Media offers an accessible, affordable means of marketing. It provides SMEs with an opportunity to compete alongside established brand leaders. On the flip side, it can consume a considerable amount of time, so how can you make it work for your business?
With the right approach, appraisals can be an opportunity to show your employees that they are valued.
These exchanges recognise achievements and support the development of the individual, in ways that align with the company goals.
Attracting new customers is easier when you can evidence the difference your products and services make; yes, I’m talking case studies.
In these times of flux, it’s more important than ever to make new members of the team feel welcomed. Especially if they will be working remotely or at least not in the usual busy office environment of olden days!
A Staff Handbook can be a great way to make people feel part of the team and to share essential knowledge. Not only the policies but the company vision and spirit.
As a sole trader or small business owner, what happens if the worst happens?
Your clients rely on you to provide them with a service. With all the best intentions, there may be a time when you aren’t able to turn up for work. What needs to happen to protect your business and your customers?
Improve efficiency and consistency with branded documents.
Darwin identified that survival was most likely when species were able to adapt and adjust to a changing environment. The same is true of businesses and this theory has been certainly been put to the test through the pandemic.
When Covid-19 hit and the country, indeed most of the world went into lockdown, businesses were stunned. Who could have predicted such a situation?
With a comprehensive risk plan we’re in the best position to respond because knowing the options will mean you can react faster to turn things around.
A video conference call, while not the same as a face-to-face meeting, has the same purpose: to bring people together with an agenda in common and with a view to sharing information, be that a formal client meeting or a casual chat with your friends. As Bob Hoskins said in the BT adverts of the 1990’s “It’s good to talk”
Say no: It’s time to take back control of your workload. You have your own priorities and don’t have time to do what everybody else wants you to.
Collaboration is working with others to achieve your goals. It means that we can expand, think bigger and achieve more.
As small business owners, we are often encouraged to niche and specialise but that can make it hard to take work of a wider scope. Collaborating, therefore, can mean being more agile, taking on bigger projects, reaching a wider audience and involving experts that specialise in different aspects of a job.
When presenting to an audience, making a good impression is key. Consistency in the way you look and what you say are really important. If you are using slides it’s essential that these back up what you are saying and don’t detract from your message.
Our time is precious and none of us have time to waste it in meetings that don’t achieve anything. So how do you make your meetings count? How do you keep on track and achieve the outcome you want?
We all communicate every day. The good thing about written communication is that we have longer to plan our message, which is just as well because it’s much easier to be misunderstood or simply ignored.
Whether a user guide, sales report, fillable form, meeting agenda or simply an email, communicating effectively requires some thought.
Do you ever feel like a failure? Even if you appear to be successful, are you worried that you could get found out for the fraud you are any moment? Well you’re not alone. It’s far more common than you think.
Do you think asking for help is a sign of weakness? It might surprise you that it can actually be a strength. It’s no great surprise that we consider solving challenges on our own, being independent and being self-sufficient, as strengths. But what about when we are stuck?
281 billion emails are sent and received each day worldwide, according to statistica.com. Think about your own email inbox for a moment. How many do you get a day? But more importantly, how many do you read?
NLP can totally transform your communication. In this short blog, I will give you my 3 top tips, to using the power of NLP to make your communication more positive. What is NLP? NLP standards for Neuro Linguistic Programming.
It used to be said that if someone liked your service they would tell 4 people and if they didn’t they told about 10. Now, thanks to social media, they can tell everyone they know and many more that they don’t. But that doesn’t mean that they will always tell you!
I think it is fair to say that most people avoid giving feedback. I know it can make me feel uncomfortable. But I want the people I work with to be successful, and the best way I can help them is by giving them feedback.
One of my favourite quotes about learning is by Benjamin Franklin “Tell me and I forget, teach me and I may remember, involve me and I learn.”There are a few things you can do to create an environment where people feel involved, engaged and curious from the moment they walk into the room.
The GDPR (General Data Protection Regulation) builds on the existing Data protection act 1998. GDPR will apply to any business that processes personal data of EU citizens and will give individuals more rights on how businesses use their data.
Networking is a key way to meet new people that may benefit your company. In business, you need customers. Everyone you meet is a potential client or knows someone who could potentially want your product or service, at some point.
When I was just starting my company, I had some advice from a business coach to get out there and network. It was one of the most terrify thoughts, I was to voluntarily walk into a room full of complete strangers and talk about myself. Crazy!