I’m raising a toast to celebrate a decade in business! When I left the corporate world to start up my company, I had no idea that I’d still be learning new things 10 years down the line. However, that is
Fillable forms: What are they & why use them?

So, you need to encourage a group of people to respond to your list of questions. Electronic fillable forms are a simple way to reach everyone concerned and gather their responses. Let me tell you more!
Fillable forms are ideal if you need to ask multiple people the same questions. This could be part of a recruitment process, gathering customer insight or arranging the work’s Christmas do! You might use these electronic documents as part of the process of onboarding new clients or surveying employee satisfaction.
Is it time to rebrand your business?

There comes a point when the values, market position, mission or offer that applied when you set up in business have shifted.
Rebranding your business is one option for bringing everything back in line, but what’s involved? Let me share my experience.
Client proposals made simple

Well done! You have attracted a lead and engaged in conversation; all is going well. Now they have asked you to send a proposal. Does this fill you with excitement or dread?
Read more to find out about writing a winning proposal.
Evidence the value of your business with case studies

Attracting new customers is easier when you can evidence the difference your products and services make; yes, I’m talking case studies.
Mapping your ideal customers

As a small business owner, do you pursue every opportunity or are you selective about only taking on work from ideal customers? With ideal clients, there is a synergy.
Emergency scenario planning

As a sole trader or small business owner, what happens if the worst happens?
Your clients rely on you to provide them with a service. With all the best intentions, there may be a time when you aren’t able to turn up for work. What needs to happen to protect your business and your customers?
Written Communication

We all communicate every day. The good thing about written communication is that we have longer to plan our message, which is just as well because it’s much easier to be misunderstood or simply ignored.
Whether a user guide, sales report, fillable form, meeting agenda or simply an email, communicating effectively requires some thought.
GDPR: A Summary

The GDPR (General Data Protection Regulation) builds on the existing Data protection act 1998. GDPR will apply to any business that processes personal data of EU citizens and will give individuals more rights on how businesses use their data.
Customer Relationship Management

Networking is a key way to meet new people that may benefit your company. In business, you need customers. Everyone you meet is a potential client or knows someone who could potentially want your product or service, at some point.
